At Legacy Hair by Kaur, your satisfaction is our top priority. We take pride in the quality of our services and products, and we strive to ensure every client leaves happy. Please review our Refunds & Exchanges Policy below:

Service Refunds

Services: Due to the time and effort involved in personal grooming services, we do not offer refunds on completed services. However, if you are dissatisfied with the outcome, please let us know within 7 days of your appointment, and we will gladly offer a complimentary adjustment to meet your expectations. 

Missed Adjustments: Adjustments are only available for the original service performed and must be scheduled within the adjustment period.

Product Refunds & Exchanges

Unopened Products: Refunds or exchanges are accepted for unopened, unused products in their original packaging within 14 days of purchase. Proof of purchase is required. 

Opened Products: Due to hygiene and safety concerns, we cannot accept returns or exchanges on opened or used products. However, if the product is defective or causes an adverse reaction, please contact us immediately for assistance.

Product Refunds & Exchanges

Unopened Products: Refunds or exchanges are accepted for unopened, unused products in their original packaging within 14 days of purchase. Proof of purchase is required.

Opened Products: Due to hygiene and safety concerns, we cannot accept returns or exchanges on opened or used products. However, if the product is defective or causes an adverse reaction, please contact us immediately for assistance.